Privacy Policy

Diversified Engage is a communications platform. Where a customer uploads or imports contact information and sends a campaign, the customer decides who is contacted and why, and Diversified SaaS, Inc. processes that information to provide the service.

For information collected directly through this website, account administration, support, and security systems, Diversified SaaS, Inc. determines the purposes and methods of processing, as described in the Universal Privacy Framework.

Sign-up and contact details: name, email address, company name where provided, and the referring page or campaign parameters where present, submitted through the forms on this website.

Account details: email address, name, role, and authentication information for account users.

Platform records: contact and audience information a customer chooses to upload, message content a customer creates, and the campaign, delivery, and activity records described below.

The business that sent you the message decides who it contacts and what it says. That business is responsible for the message and for its relationship with you. Diversified SaaS, Inc. processes recipient information on that business's behalf in order to deliver the message and report on it.

Depending on which features the sender enabled and how the message is handled in transit, Engage may record delivery outcomes, bounces, complaints, unsubscribes, opens, clicks, browser views, and translation activity. Not every message records every one of these. Opens and clicks are recorded only where the sender turned tracking on and the receiving mail program allows it, and browser view and translation activity is recorded only when a recipient uses those links.

Unsubscribing or using Report spam is used to suppress future sending to you.

Questions about the content of a message, or about why you were contacted, should go to the business that sent it. Questions about how the platform itself processes information may be directed to us using the contact details on this page.

Where consent is the basis for contacting you about Diversified Engage, you provide it when you submit a form on this website. You may withdraw consent at any time by using the unsubscribe link in any message we send or by contacting us. We do not sell personal information.

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, and you may ask us to stop contacting you. Where information was entered by a customer about you, contact that customer first; we will provide reasonable assistance where appropriate and legally required.

State privacy disclosures: whether a state-specific supplement applies to Diversified Engage is pending legal review, and no determination is represented here.

Questions about this document may be directed to Diversified SaaS, Inc. at CustomerService@DiversifiedEngage.com, or by phone and WhatsApp at +1 (833) 990-7297. Please identify Diversified Engage so that your request is routed correctly.